Tribal Governments are entrusted with a profound responsibility: to serve their communities effectively, protect their data, and navigate the complexities of modern technology. At Planet Technologies, we understand the unique challenges faced by Tribal Nations. That’s why we offer Azure Advantage and Office 365 Advantage, tailored managed services designed to optimize IT infrastructure, enhance productivity, and bolster security for Tribal Governments. 

Confederated Tribes of the Umatilla Indian Reservation: A Case Study 

Meet Warren Moses, the Information Technology Help Desk Manager at the Confederated Tribes of the Umatilla Indian Reservation (CTUIR). Warren’s journey with managed services began when CTUIR embarked on their Microsoft 365 implementation. Like many organizations, CTUIR faced a significant workload with limited staffing, making it challenging to implement new features without overwhelming their IT team or disrupting user experience. 

Warren recognized the need for additional expertise and support to scale security and compliance aspects rapidly, yet effectively. This realization led CTUIR to seek the assistance of a Managed Services Provider (MSP) as part of their implementation process. 

Why Managed Services? 

For CTUIR, partnering with a MSP was crucial to manage their workload effectively while ensuring a smooth transition to Microsoft 365. With the help of Planet Technologies, Warren’s team could focus on day-to-day operations and long-term projects, confident that expert hands were guiding them through the transition. 

Getting Started: Overcoming Challenges 

Transitioning to managed services required carving out dedicated time amidst their ongoing workload. However, with proper planning and prioritization, CTUIR successfully rolled out new features without disrupting operations. Working closely with Planet Technologies, Warren’s team found alignment in expectations and discovered invaluable insights they hadn’t previously considered. 

Surprises Along the Way 

Despite their collective IT expertise, Warren admits to being surprised by the depth of knowledge and modern insights brought by Planet Technologies. The partnership not only filled knowledge gaps but also provided a sense of reassurance during critical incidents. 

Enabling Digital Transformation 

Managed services empowered CTUIR to implement advanced features like Intune deployment seamlessly. With Planet Technologies’ guidance, they navigated the complexities of the Microsoft 365 environment with confidence, avoiding costly mistakes and maximizing efficiency. 

Conclusion: Partnering for Success 

Warren Moses’ experience at CTUIR exemplifies the transformative power of managed services in Tribal Governments. By partnering with Planet Technologies, Warren’s team overcame challenges, embraced innovation, and empowered their community through technology. 

If you’re a Tribal Government seeking to leverage Azure and Office 365 managed services for your digital transformation journey, reach out to us today. Let’s collaborate to turn your cloud vision into reality. 

Azure Advantage and Office 365 Advantage are designed to meet the specific needs of Tribal Governments, whether they are just starting their cloud journey or looking to optimize their existing environment. Here are some of the benefits and features of these services: 

• Planet Technologies can augment your IT staff as a trusted partner, providing expert guidance, support, and solutions for your cloud challenges. We can help you with migration, deployment, configuration, governance, security, compliance, and more. 
• Planet Technologies can partner with your interns on meaningful tasks, helping them learn from our experienced consultants and build their skills and confidence. We can also provide training and mentoring for your existing staff, helping them grow their capabilities and career paths. 
• Planet Technologies can help you automate mundane tasks, such as provisioning, backup, recovery, patching, monitoring, and reporting. This will free up time and resources to focus on what is important for your tribe and your members. 
• Planet Technologies can help you stay up to date with the latest innovations from Microsoft, such as AI, IoT, Power Platform, Teams, SharePoint, and more. We can also help you meet standards, ensuring your cloud environment is secure, reliable, and compliant. 
• Planet Technologies can meet you where you are in your cloud journey, offering flexible and scalable options that suit your budget and goals. We have training options that range from micro-learning, pre-paid consultants, augmented managed services, and more. 

If you are interested in learning more about how Planet Technologies can help you leverage Azure and Office 365 managed services to achieve your tribal objectives, please contact us today. We would love to hear from you and discuss how we can work together to make your cloud vision a reality.